Privacy Policy
This policy explains what information the Verllage online store collects and how it is used. Verllage is a brand of Lone Mountain 941 LLC.
Information we collect
- Order details: name, shipping address, email address, phone number, and the products purchased
- Payment: payments are processed by the payment providers shown at checkout; we do not store full card numbers on our servers
- Support messages you send us
- Basic technical data such as browser type and pages viewed, used to keep the store working correctly
How we use information
- To process, fulfill, ship, and support orders
- To respond to questions, returns, warranty claims, and cancellation requests
- To meet tax, accounting, and legal obligations
We do not sell personal information.
Sharing
Order information is shared only with the service providers needed to run the store: payment processors, shipping carriers, fulfillment partners, our live-chat provider, and our website host. Each provider receives only what it needs for its role.
Cookies and analytics
The store uses cookies required for the cart and checkout to function, plus self-hosted visitor statistics that record which pages are viewed so we can improve the store; that data stays on our website. If you use the live-chat widget, your chat messages are processed by our chat provider. You can control cookies in your browser settings.
Retention and security
Order records are retained as long as required for tax and accounting purposes. We use HTTPS across the store and limit access to order data.
Your rights
You may request access to, correction of, or deletion of your personal information, subject to records we are legally required to keep. California residents may exercise the rights provided by applicable California privacy law. Contact us using the details below and we will respond to verified requests.
Contact
Email
contact@verllage.com
Phone
+1 (336) 582-6860
Principal business address
Lone Mountain 941 LLC
789 Amalfi Dr
Pacific Palisades, CA 90272
United States
This is the company’s principal business address and is not a walk-in retail location.